If you have a complaint please follow the following steps:
Step 1
If you have not already been in touch with your complaint, please ensure that you have opened a support ticket by emailing your concern to support@myhostingbubble.com We aim to respond to all support issues within 24 hours
Step 2
If you have not received a response that you're happy with the next step is to make a formal complaint. All formal complaints must be made in writing to:
Customer Complaints
My Hosting Bubble
Herons Brook
Stone Quarry Road
Chelwood Gate
West Sussex
RH17 7LS
Usually our Head of Customer Support will review all complaints within 72 hours and provide an initial response while they investigate the issue. We will then provide a full reply to the complaint within 10 working days.